Delivery Information

Spend $60 or more and receive FREE DELIVERY inside New Zealand, otherwise deliveries inside New Zealand are charged a low flat rate of $5. We use a non-signature tracked service provided by NZ Post. We undertake to deliver your order as promptly as possible and most orders leave our warehouse within a few hours of order placement.  Once you have received an email informing you that your order has been shipped, it will take 1-3 working days to arrive (rural delivery could be longer). If for any reason you need urgent order, or a signature required delivery, please email info@ninos.co.nz so we can prioritise and arrange it.  For international shipping, please feel free to contact us.

Customer Service

Payment

We accept PayPal, all major credit cards (excluding American Express) and bank deposits. If you want to make a bank deposit, please see the account details:

Ninos Trading Ltd   12-3233-0736741-00

 

Pricing

All prices on our website are shown in the currency that defaults to New Zealand dollars (NZD) and New Zealand pricings include Goods and Services Tax (GST).

Return/Exchange

Return can be exchanged or credit given (excluding delivery costs). You can return or exchange an item that you have bought at our online store if the item has not been worn, is in a saleable condition, you still have the tags, within 14 Days. No exchange will be arranged until we have received the returned item.

Our Quality Control team inspect every delivery into Ninos Kids to ensure that the products you receive meet out high quality standards. However, if you do receive a product that is faulty, please contact us on info@ninos.co.nz to arrange a free return delivery; we will do our best to replace it for you first.

For any other return, please include a self-addressed mail bag for exchanges or $6 and we’ll use our courier service. We recommend you track your return to us.

 

Gift Wrapping

We provide free gift wrapping for you if you are buying your purchases as a gift.  Please select this s an option at Checkout.

Sizing Guide

For now Ninos Kids are specialising in size’s 3 months through to 6 years of age.  All products are sold by the sizing scheme used by the individual brand.  Little people come in all shapes and sizes, therefore, we recommend using measurements to get the best fit.

 

Thank you for shopping with Ninos Kids.

Privacy & Security Policy

 

Privacy

We do not share personal details about any of our customers with any third party. When you place an order with Ninos online store, we collect your personal details including your name, mailing address, e-mail address and phone number. With your permission, we use your e-mail address to send you information on Ninos new products, sales, and our latest news.

 

Security

All credit card payments are made via Paypal, which is a payment processer at a SSL secured and encrypted site. This means that Ninos do not receive or hold your credit card details. To find out more about Paypal, please visit www.paypal.co.nz

Welcome to Ninos Kids Online Store.

At Ninos we speak in styling yet comfortable fabrics and natural and organic materials.  We are dedicated to providing our customers with the latest styles from local and international designer labels that are handpicked and styled for all lovers of fashion and their children.  We are always seeking exciting new products each season.  We also pride ourselves on providing caring and attentive customer service from online that arrives to your door with fast delivery within New Zealand.  For all your fashion updates, subscribe to our mailing list to receive news on the latest brands, designer picks and sales online.

We’re looking forward to add more colors and excitement in your memory of the childhood of your lovely children.